For questions, feedback or problems, write to firtinexteknoloji@gmail.com or tap Contact on the Profile page in the app.
01FAQ
I'm changing phones. Will I lose my data?
Get your recovery code (TLF-…) from “Protect your account” in the app and note it somewhere safe. Install Telafi on the new phone and restore your data with this code.
My Plus membership doesn't show.
Tap “Restore purchases” on the Plus screen. Make sure you are signed in with the Apple or Google account you purchased with.
How do I cancel Plus?
On iPhone: Settings › Apple ID › Subscriptions. On Android: Google Play › Payments & subscriptions. Deleting the app does not cancel the membership.
Prayer times look wrong.
Check the location permission or pick your city manually. Times are calculated for the selected location.
I saw inappropriate content in Halka.
Choose “Report” from the content's menu; you can also block the user. Reports are reviewed.
How do I get my data deleted?
Follow the steps on the Account & Data Deletion page.